Social-sector organizations are turning to chatbots to meet their goals for learning initiatives. It’s challenging, though, to attract users to educational content. Think about how you might feel if y

This is Part 2 in the post series about improving your chatbot by analyzing user messages. (You can read Part 1 here) Social impact organizations need to pay attention to what users say when communica

Interest in and use of chatbots continue to grow among nonprofit organizations as they allow for providing services to and educating constituents at scale in an interactive, engaging way. But once you

Artificial intelligence-powered chatbots have become ubiquitous in today’s world. Increasingly, more non-profit organizations are creating chatbots for different purposes. AI-powered chatbots help fun