This is Part 2 in the post series about improving your chatbot by analyzing user messages. (You can read Part 1 here) Social impact organizations need to pay attention to what users say when communica

Interest in and use of chatbots continue to grow among nonprofit organizations as they allow for providing services to and educating constituents at scale in an interactive, engaging way. But once you

Data Science students are always looking for new and interesting datasets to train machine learning models. There’s tons of public data out there. Unfortunately, in the US, many of our \"public\" data

Making an intelligent chatbot has never been easier, thanks to the abundance of open source natural language processing libraries, curated datasets and the power of transfer learning. Building a basic